For new Grammys boss Deborah Dugan, change is (mostly) good: ‘Everything’s being examined’

So you could understand why, on a recent morning at Dugan's new home near the beach in Santa Monica, a weathered-looking note was stuck to a window shade reminding her that the shade was broken. "Oh, please — that can't be in the picture," she said with a laugh to a photographer, swearing to herself that she'd find time someday to get it ...